‘Madam is busy’: When Najma Heptulla waited an hour on call to talk to Sonia

Najma Heptulla, in her autobiography, recounts her ordeal of waiting an hour on an international call to inform Sonia Gandhi about her election as IPU president, only to be told ‘Madam is busy.’ Disappointed, Heptulla says this incident marked a turning point in her relationship with Congress, eventually leading to her joining BJP in 2004.