A State Bank of India (SBI) employee in Hyderabad averted a Rs 13 lakh financial loss for a senior citizen by recognizing and intervening in a ‘digital arrest’ scam. After noticing the customer’s anxious demeanor and inconsistent story, the staff diligently engaged him until he realized the scam and disconnected from the fraudsters.
How SBI staff saved 61-year-old from losing Rs 13-lakh to ‘Digital Arrest’
